Gatineau Acura

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  • 4.4 134 notes

Quels sont les services de Gatineau Acura à Gatineau ?

Bienvenue chez Gatineau Acura, votre concessionnaire de choix à Gatineau, près d’Ottawa. Venez explorer notre gamme complète de voitures et multisegments pour trouver le véhicule Acura qui vous fera vivre une expér

Que pensez-vous de Gatineau Acura (Gatineau) ?

b h.,AutoDir
  • par b h.
  • |
  • 3rd April, 2017
5.0

Recommandez-vous Gatineau Acura ce Concessionnaire automobile à Gatineau ?

Just started my search for a new vehicle. Spoke with Denis Paquette. This guy is a true product specialist! He knows the Acura line up inside out. He mentioned he's been with Casino Acura for 20 years. I like this guy....If i choose to buy an Acura, Denis will be the guy!

David B.,AutoDir
  • par David B.
  • |
  • 13th June, 2016
4.0

Que pensez-vous des services de Gatineau Acura ce Concessionnaire automobile à Gatineau ?

On my second generation of cars. Sales were very easy to deal with. Service is always helpful and organized..and on time. Will shop here again most likely. Prices are standard. Waiting area comfortable but a little small and public. That would be my 5th star. Bilingual.

Grant,AutoDir
  • par Grant
  • |
  • 17th July, 2020
5.0

Avez-vous aimé votre visite de Gatineau Acura ce Concessionnaire automobile à Gatineau ?

Today was the first time that I have taken my MDX for service at Gatineau Acura. I live in Ottawa and have always gone to Camco Acura for service. After 3 bad experiences, I was looking for an alternative. My car had been diagnosed by a Honda dealership as having a noisy power steering pump. As they could not get an Acura part, I filled out a form on the Gatineau Acura site asking if they had the part in stock. Within 10 minutes of sending the form, Ling from parts called to tell me that the part number that I had was superceded by a new one. He gave me the new part number and told me that he had one in stock. I decided that it was best to have them install it, so I booked an appointment online. Check in was easy and quick. My car was brought in and within half an hour, the techician, Pat, came out to talk to me and explain that the issue was not the power steering pump. He took me into the garage and spent 15 minutes explaining to me what the cause of the noise was. He advised me to do nothing for now, and I accepted that advice. The big surprise was when the service advisor handed me my keys and told me that there was no charge as they ''had not done anything''. Obviously, I did not argue, but they had, in fact, spent almost half an hour diagnosing my issue and advising me how to proceed - far from doing nothing. Since returning home, I have spoken on the phone to the service director, M. Louis-Seize to tell him how impressed I am with the way things went today. He was not surprised. Clearly, this is the way his department does business. I am very impressed and will definitely be back to Gatineau Acura for any future service.

Jessica K.,AutoDir
  • par Jessica K.
  • |
  • 2nd January, 2020
5.0

Comment Gatineau Acura ce Concessionnaire automobile vous à servi à Gatineau ?

Great customer service and friendly staff every time. Our experience with both sales and service has been excellent. We recently picked up our second vehicle leased with Gatineau Acura and had a great experience with David once again! Service is always easy to book, accommodating and considerate that we come from a bit of a distance on the Ontario side to get there. If you're looking for an Acura I recommend dealing with Gatineau. The Acura dealership in Ottawa does not compare to the experience received at Gatineau.

Neil D.,AutoDir
  • par Neil D.
  • |
  • 25th May, 2020
5.0

Que pouvez-vous nous dire à propos des services de Concessionnaire automobile offert à Gatineau par Gatineau Acura ?

Great service from the parts manager. I tried ordering a part from Camco Acura for over a week with no call or email back after leaving 5 messages 3 VMs and 2 emails. One of my emails was to the GM that didn’t work. Sent an email to Gatineau Acura last night had a response this morning at 9:30 and ordered the part. Great work!!!

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